EN JP

MOBILE SOLUTIONS FOR HOTELS & RESORTS

CUSTOMER CARE AND SUPPORT

Services provided in hotels & resorts (such as room service, pick up service, tours & activities, promotions)

CITY GUIDE

You can offer recommended restaurants, spas, and shops around your hotel. Tourist attractions and other useful travel information can also be offered.

100% OFFLINE MAP & COMPASS FUNCTION & NAVIGATION

Our maps, compass function and navigation requires no network connection.

MARKETING

Check out feedback on customer satisfaction levels, ratings on service quality, etc.

RAISE CUSTOMER SATISFACTION

Raise customer satisfaction by providing local information and useful travel tips.

LOYALTY POINTS

Increase repeat customers by integrating loyalty points into your white label app

MULTILINGUAL APP

Our white label app supports multilingual content (English/ Japanese/ Chinese/ Korean).

GENERATE REVENUE

You can increase your revenue by acquiring repeat customers and also through commissions for flights, hotels, restaurants bookings.

FULLY REBRANDED APP

Provide your customers with a fully rebranded app under your hotel name

100% OFFLINE

Travel information and maps are available without any network connection.

RAISE CUSTOMER SATISFACTION

Hotel information

  • Room service, facility information, amenities, etc.

City guide

  • Provide customers with useful travel information and advice.

Multilingual app

  • Based on user’s device setting, App will automatically select default language.

100% Offline

  • Useful even outside hotel premises where the internet is not available.

GENERATE REVENUE

Advertisements ads

  • Local businesses (restaurants, spas, hotels, shops, etc) can be listed in the app by paying an advertisement fee. Some of the examples of premium ads include featured articles, longer descriptions, and multiple images.

Loyalty points & Coupons & Vouchers

  • Local businesses can prepare premium coupons or vouchers for users. Commissions will be paid to you when users visit their places.

Commission through flights, hotels, car rental bookings

  • You can earn commissions through travel search engines integrated into the app.
  • You can also integrate your existing booking site or travel related information in order to receive commissions.

Push notifications

  • Send push notifications directly to your users
  • Cost-per-click model

Digital advertisements

  • Full screen ads and/or banner ads are available in the app.
MARKETING

Feedback system

  • Conduct customer surveys. Encourage customers to fill out surveys by providing them with points, coupons, vouchers, etc.

Reviews on service quality

  • Ratings on hotel restaurants, room service, gym, pool etc

Push notifications

  • Send promotions to your guests.
  • Keep your customers informed with the latest offers by sending them constant push notifications. Help turn them into your loyal customers.

Simple and easy-to-use admin panel

  • Contents can be managed through a cloud-based content management system. Our CRM system is easy-to-use and there is no need for you to have profound IT knowledge. Through our CRM system, you can easily add and edit app content.

Cloud-based Content Management System (CMS)

  • Add and edit your own travel content. The hide function is also available.
  • For clients disclosing multiple destinations, you can select city based apps to publish/ unpublish through CMS.
  • Location tracking data
  • Push notifications can be sent from CMS. When sending notifications, you can filter recipients by language and location.

Content API

  • Your content on our white label app can be published as API. Through API, you can integrate the content with your own website. (Details upon discussion.)


FREQUENTLY ASKED QUESTIONS

Your white label app will be ready in approximately 3 weeks (basic function, no content entry). If you need us to customize functions and do content entry, it will take approximately 2 months. Please feel free to contact us for further inquiries.

In order for us to create your white label app, we will need your logo, app icon, splash screen design, etc (multiple sizes required). If you do not have an in-house designer, our design team can help you create designs for you (additional charges may apply). Furthermore, since the app will be published under your account name, you will need to register your account on the App Store (approximately JPY 8,000/ year) and Google Play (approximately JPY 2,500/ year). Once the specifications are fixed, we will send you a checklist. Please feel free to contact us for further inquiries.

We have a monthly plan and a cost-per-download plan. If you are planning to promote your app to a very large audience, we recommend the monthly plan. If you are planning to offer your app to a limited audience, for example, registered members, we recommend the cost-per-download plan. Both plans have a set-up fee but through our white label solutions, we can reduce the cost to 1/10 of the market price. Please feel free to contact us for further inquiries.